She was known, back then, as Susan Thunder. For someone in the business of deception, she stood out: she was unusually tall, wide-hipped, with a mane of light blonde hair and a wardrobe of jackets embroidered with band logos, spoils from an adolescence spent as an infamous rock groupie. Her backstage conquests had given her a taste for quaaludes and pharmaceutical-grade cocaine; they’d also given her the ability to sneak in anywhere.
Susan found her way into the hacker underground through the phone network. In the late 1970s, Los Angeles was a hotbed of telephone culture: you could dial-a-joke, dial-a-horoscope, even dial-a-prayer. Susan spent most of her days hanging around on 24-hour conference lines, socializing with obsessives with code names like Dan Dual Phase and Regina Watts Towers. Some called themselves phone phreakers and studied the Bell network inside out; like Susan’s groupie friends, they knew how to find all the back doors.
When the phone system went electric, the LA phreakers studied its interlinked networks with equal interest, meeting occasionally at a Shakey’s Pizza parlor in Hollywood to share what they’d learned: ways to skim free long-distance calls, void bills, and spy on one another. Eventually, some of them began to think of themselves as computer phreakers, and then hackers, as they graduated from the tables at Shakey’s to dedicated bulletin board systems, or BBSes.
Susan followed suit. Her specialty was social engineering. She was a master at manipulating people, and she wasn’t above using seduction to gain access to unauthorized information. Over the phone, she could convince anyone of anything. Her voice honey-sweet, she’d pose as a telephone operator, a clerk, or an overworked secretary: I’m sorry, my boss needs to change his password, can you help me out?
In the early ’80s, Susan and her friends pulled increasingly elaborate phone scams until they nearly shut down phone service for the entire city. As two of her friends, Kevin Mitnick and Lewis DePayne, were being convicted for cybercrime, she made an appearance on 20/20, demonstrating their tradecraft to Geraldo Rivera. Riding her celebrity, she went briefly legit, testifying before the US Senate and making appearances at security conventions, spouting technobabble in cowboy boots and tie-dye. Then, without a trace, she left the world behind.
I went looking for the great lost female hacker of the 1980s. I should have known that she didn’t want to be found.